Below you will find information regarding our Anti-Bribery Policy, Data Protection Statement and Complaints Policy. Anti-Bribery Policy The    Bribery    Act    2010    came    into force on 1 July 2011. It    is    the    Firm's    policy    to    comply with    the    Act    and    to    conduct    its business   in   an   honest   and   ethical manner,    avoiding    any    appearance of       impropriety       or       improper inducement     to     unfairly     gain     a business    advantage.       The    Firm takes   a   zero-tolerance   approach   to bribery     and     corruption     and     is committed      to      operating      and implementing   effective   systems   to counter all forms of bribery. Click Here to read our Anti-Bribery Policy Complaints Policy We   are   committed   to   providing   a first   class   service   to   each   and   every client.   We   recognise   that   there   will be   occasions   when   we   may   fail   to achieve   the   very   high   standards   we set    for    ourselves    and    which    our clients    expect    from    us.    Mistakes may   occur,   things   may   go   wrong   or we   may   fail   to   explain   something clearly.    When    something    does    go wrong,   we   need   you   to   tell   us   about it   straight   away   so   that   we   can   put matters      right      without      delay. Addressing      your      complaint      or dealing     with     your     concern     as quickly   as   we   can   is   important   to delivering   the   first   class   service   we strive to provide. If   you   have   any   complaint,   question or    concern    whatsoever    about    the service    we    are    providing    or    have provided   to   you   we   ask   you   to   let us     know     immediately     and     we promise   to   deal   with   your   complaint without delay. Click Here to read our Complaints Policy Data Protection Statement We   take   the   security   and   privacy   of data   seriously.   This   document   sets out    our    approach    to    compliance with   the   EU   General   Data   Protection Regulation           and           provides information     about     how     we     will manage     our     data     privacy     and security obligations . Click    Here    to    read    our    Data    Protection Statement Click Here for our Privacy Policy Our use of cookies We   use   cookies   to   provide   the   best possible   user   experience   as   well   as to   track   site   use   and   behaviour   in order   to   continue   to   enhance   our website and its content. By      using      this      website      you acknowledge    that    we    may    store and    access    essential    cookies    on your computer or other device. Third    party    cookies,    performance and marketing In   common   with   most   websites,   We use   third-party   cookies   to   capture certain   information   about   our   sites' use: Google     Analytics     -     Like many      website,      we      use Google    Analytics    to    record activity    on    our    sites.    This helps   us   to   understand   how our   traffic   navigates   the   site, which      pages      are      most commonly       viewed,       and which      content      is      more effective   and   relevant   to   our target   audience   in   order   to continue     to     improve     our user                    experience, functionality      and      general website   design.   We   do   not use   any   information   that   is provided   to   us   in   the   cookie, nor      is      anyone      directly identifiable         from         the information    made    available to us or stored by Google. Facebook   -   We   use   Facebook tracking     pixel     to     identify pages   visited   and   to   provide relevant              remarketing opportunities     to     you     on Facebook       via       Facebook boosted   posts   and   ads.   You can    control    your    Facebook privacy settings Email marketing and tracking Where    you    receive    a    marketing email,    email    invitation    or    other direct    mailing    from    us,    we    may collect   information   about   you   in   the following ways: Opening   emails:   if   you   open   the email    either    by    downloading images   in   the   email   or   clicking a link we may log such activity. View    as    a    web    page:    If    you click    “View    it    as    a    web    page link,   a   tracking   code   is   passed in   the   link   so   that   the   web   page is   personalised   in   the   same   way as the email. Links   to   web   pages:   If   you   click on    any    web    link,    we    pass    a tracking   code   in   the   link   to   the web   page   which   we   may   use   to log such activity. Unsubscribe:      If      you      click “unsubscribe”,          we          will automatically          log          this information   in   our   database.   If you   unsubscribe   from   any   email invitation     or     alert,     we     will continue   to   store   your   personal data        on        a        “marketing suppression   list”   so   as   to   record your preference. Event    RSVP    buttons:    In    our event           invitations           and confirmations        we        provide buttons   to   allow   you   to   accept, decline,   cancel   and   register   (if you      are      not      the      original recipient   of   the   email)   for   that event.      Clicking      on      these buttons    will    pass    a    tracking code    so    we    can    record    your choice   in   our   database   to   help us manage the event.

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